Lost or Stolen Debit Card

If your debit card has been lost or stolen, please contact us immediately so that we can assist you.  

To report a lost or stolen card after business hours, on weekends, or on a holiday, call 866.546.8273.

To report a lost or stole card during business hours (Monday - Thursday 8:00am - 5:00pm and Friday 8:00am - 6:00pm) please contact one of our locations in Knoxville, LaFollette or Lenoir City.

  • Knoxville: 865.588.1500
  • LaFollette: 423.562.2800
  • Lenoir City: 865.986.7880

During the call, you will be asked to provide your name, address and a day-time phone number.